Wednesday, February 09, 2005

U.S. Companies Move Call Center Work to the Home

By Wei Gu

NEW YORK (Reuters) - People who reach Esther DeJesus when they call Office Depot Inc.'s (NYSE:ODP - news) customer service center have no idea that she's sitting at home in a room decorated with pictures of Garfield and Betty Boop.

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1 comment:

swisslet said...

only a matter of time before the call center work is moved from home to India. Much cheaper.

ST