Thursday, September 05, 2013

Free Work at Home Telecommuting job leads September 5th

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AEM has the following two positions available.

Position Available: Help Desk/Customer Support Technician
Entry Level: Junior
Number of Openings: 2 Part-time positions; approximately 20 hours per week on-call
Job Location: Herndon, VA and remote

Job Description:
AEM is looking for two Customer Service Technicians to support its education contracts. The Customer Support Technician's main responsibility will be to provide technical assistance to users of one of the web's leading online digital libraries.

Duties and Responsibilities:
• Open support tickets and provide responses according to a script
• Escalate issues without an assigned response to the project team
• Ensure that all user concerns are fully resolved
• Ensure that all callers are fully satisfied with the service provided
• Ensure regular maintenance of assigned tickets
• Willingness to work within the confines of a strict Standard Operating Procedure

On Call Supervisor (Annandale, VA

During the weekend, the supervisor's responsibilities will include but will not be limited to:
a. Answering each incoming call in a friendly, professional, and knowledgeable manner and responding to them as needed
b. Field new client inquires over the phone in a knowledgeable manner, enter information into BOSS and print out service call form (if necessary)
c. Communicate with CAREGivers and clients regarding schedule changes as they arise
d. Monitor, mediate, and log both client and CAREGiver activity and follow up on CAREGiver assignments and client service
e. Take messages and document calls so office staff can respond if necessary Monday morning
f. Monitor CAREGiver arrivals/hours from the Teletimecard software system and update BOSS with changes; contact CAREGivers for missed punches
g. Contact backup person when questions arise about clients or CAREGivers that require input from regular office staff

Quality Control Written Editor/Audio Editor - E-Learning (Herndon, VA)
Tech 2000, Inc. is currently seeking a Quality Control (QC) Editors to work with our offices in Herndon, Virginia. This is a remote or telecommute position at approximately 10-15 hours per week - great for stay-at-home-mothers, or others wishing to earn extra money working from home.

This individual will work to accurately proofread and correct all e-learning products, using strong writing skills and the ability to research, verify and update editorially and as assigned.
-Must be detail oriented with good project management skills.
-Able to handle multiple projects and meet scheduled deadlines.
-Fully self-starting and able to work independently.
-Strong proof-reading, writing and organizational skills a must.
Looking for a detail-oriented administrative assistant who is interested in event planning. Green Light Student Travel, a leading student travel company, is looking for an energetic, self-starting individual to manage our existing accounts and plan multi-day trips. We've been in business for nearly a decade and are looking for a take-charge, cooperative, detail-oriented person who works well independently as well as with our team. Must have a strong work ethic, enjoy people, and have a genuine willingness to be of service. Do you love creating and maintaining order and keeping a busy team on track? Are you also a people person who loves to plan events for yourself and other people? Are you extremely organized and process-focused?

Ideal candidates will have an interest in event planning and creating amazing trips for our client and will prize efficiency in their work with a high level of detail and problem solving.
We're looking for an individual who has previous marketing or strong customer service experience; knowledge and experience selling to the Bay Area schools an added plus! 

We are seeking an Apple-certified Mac support professional for part time employment, providing help desk support to a client base consisting of 80% Mac users, and 20% Windows users. A subset of these clients also use Mac and/or Windows servers. The clients are located across the United States with a majority in California. You will be working from your home office with frequent check-ins with the rest of the team via online collaboration tools.

Basic Duties:
- Answering the help desk call queue and providing Level 1 troubleshooting of issues to clients.
- Reviewing the ticket management system for new tickets in the queue, and working those tickets.
- Daily review of tickets with other support staff
- Creation of software update packages to be pushed periodically to client machines.

Key Technologies We Use, and that you should be familiar with or become familiar with very quickly:
- AutoTask for ticket management, time tracking, and invoicing.
- RingCentral for VoIP telephony
- LogMeIn for Remote Monitoring with GoToMeeting as a backup tool.
- Absolute Manage for remote patch management, inventory, license management, and system imaging
- CrashPlan Pro E for automated backups
- Meraki cloud-managed network systems.
- Microsoft Office 365 / Hosted Exchange

We are looking for an PPC Dynamo: someone whip-smart, confident, fast acting, responsive, resourceful, and with an intense desire to win. If you salivate at the prospect of working on the largest priority of a dynamic company with the best team you will ever work with. . . then look no further.
You should be a rising star with 5+ years of in-house, hands-on PPC experience and web analytics. You can solve complex problems, drive strategy and tactics, and communicate effectively. You are equal parts creative genius and analytical whiz, seeking to understand "why" and not just "what". You have extensive knowledge and experience in PPC but that's never enough; you always want to learn more and be better.

Key responsibilities include:
PPC Management: You'll grow and optimize the tactical planning of two brands, 90 campaigns, over 60,000 keywords and an annual budget of $2-$3 million dollars.

Data Analysis: You'll synthesize and present large amounts of data to manage the channel, push for resources, and drive revenue. You will drive the creation of new analytical tools and data views to help you increase scale and efficiency.

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