PC (Partner Client) Call Center Agent Specific: Process mail orders and returns into either GRFS or client-specific Order Entry/Fulfillment system. May also respond to customer inquiries via e-mail.
Live Chat Agent Specific: Provide excellent customer service via Live Chat software in a professional and efficient manner.
As an American Express Specialized Corporate Travel Counselor, this person will provide a specialized servicing to client travelers that will require high touch service. The Travel Counselor will join a team of highly skilled travel counselors offering unique level of service, outstanding Sabre or Apollo GDS skills, as well as vast destination knowledge. This Travel Counselor will be accountable for both individual goals, as well as shared team goals, and responsible for providing customer service and accurate completion of both international, domestic travel arrangements, and special requests.
Hours of operation are Monday through Friday 8am - 8pm Eastern Standard Time.
Sales experience in the following industries: technology, engineering, manufacturing, insurance and financial services is helpful. This is an hourly position with biweekly pay and direct deposit. Benefits package & training program.