-- Three plus years of professional experience in Graphics.
-- Strong experience and ability in InDesign.
-- Strong experience in a Production Setting.
-- Use and proficiency with PowerPoint.
-- Experience with Training Manuals is a plus.
Reviews meeting profiles to ensure booking to meeting specifics
Follows CWT scripting and aqua rules
Responsible for daily queue management
Ensures ticketing has met meeting requirements
Monitors and alerts meetings and events planner in charge
Monitors fares/availability, communicates key information/risks to meeting planner on a timely basis
Keeps immediate supervisor and or meeting planner promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action that may be taken
Stays abreast of airline fare rules, industry standards
Meets targeted productivity and accuracy expectations
Performs other projects, duties, and responsibilities as required or requested
You will service the Lands’ End customer in a professional, courteous and helpful manner. You will place customer orders, answer product questions and be responsive to the customer’s needs by offering extraordinary customer service.
•Enthusiastic, friendly, and professional in verbal communications.
•Accurately type at least 35 wpm.
•Comfortable independently troubleshooting PC issues.
•Strong computer navigation skills and ability to organize and use resources effectively.
•Ability to perceive and interpret customer’s need and resolve it.
•Highly reliable and punctual.
•Home Agents are utilized during unexpected increased customer call volume and inclement weather.
•Schedule flexibility is critical.