BOWIE, Md. - From her home office in the suburbs, Susan Smith is part of a movement that may help stem the flow of American jobs to low-cost Asia.
Within a decade, about 3.3 million service-sector jobs will be offshored, or shipped to countries with low labor costs, according to a projection by Forrester Research, a consulting firm.
But Smith is part of a parallel movement called "home-shoring." Instead of moving offshore, call-center jobs like hers are going to home-based U.S. workers, and software-programming jobs are moving to low-cost U.S. metro areas such as Oklahoma City or rural Greenville, N.C., instead of to India.
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