1-800-FLOWERS.COM's customer contact center, recent winner of the
global call center of the year award, is currently recruiting agents for its
Work from Home Customer Service team. This team provides professional,
courteous, responsive and accurate service to our customers from the comfort
and convenience of their home office. Sales and Service Specialists serve as
the first contact customers have with the company and will be responsible for
the effective and efficient handling of customer needs. The Sales and Service
Specialists will be completing transactions in real time, working
simultaneously with multiple software applications; consistently following up
on promises and commitments on a timely basis; appropriately identifying and
escalating unresolved issues.
Qualifications
Successful candidates will meet the following qualifications:
·
Must be a resident and
live in the following states Arizona, Delaware, Florida, Illinois, Montana, New
Hampshire, New Mexico, New York, Ohio, Oklahoma, Oregon and Texas.
·
Highly PC literate and
have their own PC with a reliable high-speed Internet connection
·
Ability to type 35 words
per minute is essential
·
Fluent in the use of
Instant Message, and ability to download software
·
Prior call center
experience strongly preferred
·
Applicants must be 18
years of age or older and have a high school diploma or GED to apply
·
Strong written and
verbal communication skills required. Fundamental math skills required
·
Strong sales skills
·
Highly motivated and
Dependable
Apply
now
Go Freelance find thousands of freelance jobs- great resource for bloggers and writers
Companies that regularly hire telecommuters Work at home call centers, online scoring, transcription companies, bookkeeping, accounting.
No comments:
Post a Comment