We're currently accepting applications for our part-time
Contact Center opportunities. These opportunities are Work-from-Home positions
that require sound customer service skills and the desire to meet the needs of
our customers. The ideal candidates will possess strong communication and
computer skills.
Our Classes will be starting in the near future.
If your qualifications meet the requirements and
qualifications of the position, we will reach out to you for an interview
Kaplan Pre-College has an immediate opening for a Verbal
Content Developer. The successful candidate will work hands-on as a key member
of the Content and Curriculum team to develop high-quality print, online,
digital, and question-based content for PSAT, SAT, and ACT products.
Kaplan Pre-College is a highly collaborative team that works in a fast-paced environment to create high-quality PSAT/SAT/ACT course, retail, and K12 materials, test questions, video content, and support media for delivery via print, digital, live online, and mobile devices. The Verbal Content Developer will report to the Pre College-Content Manager -- Verbal.
JOB SUMMARY
• Revise, edit, and develop pedagogically-sound student- and teacher-facing content for PSAT, SAT, and ACT programs including retail, course, and K12
• Revise, edit, and develop pedagogically-sound lesson content complete with homework questions, and answer explanations
• Revise, edit, and develop video scripts, Classroom Anywhere slides, and content for digital resources
• Partner with the training team to develop appropriate training resources for new and veteran instructors
Kaplan Pre-College is a highly collaborative team that works in a fast-paced environment to create high-quality PSAT/SAT/ACT course, retail, and K12 materials, test questions, video content, and support media for delivery via print, digital, live online, and mobile devices. The Verbal Content Developer will report to the Pre College-Content Manager -- Verbal.
JOB SUMMARY
• Revise, edit, and develop pedagogically-sound student- and teacher-facing content for PSAT, SAT, and ACT programs including retail, course, and K12
• Revise, edit, and develop pedagogically-sound lesson content complete with homework questions, and answer explanations
• Revise, edit, and develop video scripts, Classroom Anywhere slides, and content for digital resources
• Partner with the training team to develop appropriate training resources for new and veteran instructors
Like Facebook? Ready to tweet at a moment’s notice? As a social media professional mod, you’ll work with today’s top and emerging clients to rock out a killer social media strategy. Social media managers are on the front lines of their community: listening, engaging, and gathering feedback as both the voice and ears for their brand. Organized, driven, and motivated, social media professionals are also savvy with creating comprehensive reports to share with marketing, developers, PR, and customer service teams.
The Care Manager
II –Pre-Service Review/Prior Auth performs advanced and complicated case review
and first level determination approvals for inpatient, outpatient and ancillary
services requests, exclusive to a Medicare population. Reviews include medical
appropriateness and medical necessity determination requiring considerable
clinical judgment, independent analysis, critical-thinking skills and detailed
knowledge of departmental procedures and clinical guidelines. Acts as liaison
between the beneficiary and the network provider and HN to utilize appropriate
and cost effective medical resources.
This
is an overnight position which will include weekend shifts and some daytime
shifts. There are two shift options available:
-Monday and Tuesday 7:30PM - 6:00AM, Saturday 10:30AM - 9:00PM, Sunday 9:30AM - 8:00PM
-Friday - Monday 7:30PM - 6:00AM
This position is work at home, however, the candidate must reside near our offices in Austin, TX, Sandy, UT, Hartford, CT, Arlington, TX, San Diego, CA, or New Albany, OH.
The Health Concierge Associate provides targeted, personalized service based on a holistic view of the member, benefits, health information, and through engagement. Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence. Engages, consults and educates members by delivering individualized programs based upon the members unique needs and preferences. Utilizes resources to assist customers in understanding components of the Aetna products including claims, accumulators, usage and balances, and cost sharing.
-Monday and Tuesday 7:30PM - 6:00AM, Saturday 10:30AM - 9:00PM, Sunday 9:30AM - 8:00PM
-Friday - Monday 7:30PM - 6:00AM
This position is work at home, however, the candidate must reside near our offices in Austin, TX, Sandy, UT, Hartford, CT, Arlington, TX, San Diego, CA, or New Albany, OH.
The Health Concierge Associate provides targeted, personalized service based on a holistic view of the member, benefits, health information, and through engagement. Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence. Engages, consults and educates members by delivering individualized programs based upon the members unique needs and preferences. Utilizes resources to assist customers in understanding components of the Aetna products including claims, accumulators, usage and balances, and cost sharing.
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