Onprocess Technology Hiring Work at home Customer Service Reps

OnProcess Technology is a Managed Services Provider specializing in complex, global service supply chain operations – the flow of people, parts and services following the sale of a product. The company’s deep expertise, technology-driven delivery and continual analytics-based process improvement, enable clients to quickly optimize efficiencies, scale operations, grow revenue and profitability, and deliver superior customer experiences. OnProcess provides services in 23 languages and operates in eight global facilities, including its Massachusetts headquarter

Work at home customer service position available! 

We are looking for several full-time, temp. to perm, work from home customer service/bilingual Spanish/English professionals to help us ensure a positive and supportive experience for our participants. Available shift times vary, with some including evenings and weekends. Training is a day shift model. This is an amazing opportunity- all from the comfort of your home!

What you will do:

Reverse Logistics and/or Customer Experience Programs
Answer inbound or outbound communications
Scheduling and calendaring
Build/process orders
DispatchTechs and/or parts
Perform Triage and quota management
Support Company processes through professional communications
Update the Company database with all appropriate information

Support all quality assurance efforts and Program criteria.

Apply today