They have been a recognized since 2015 as a top remote company from Flexjobs There’s nothing like hearing what our contact center agents think. Firsthand. In person. Out in the field. Such is the case, as captured in the new video, “
We Asked Agents What They Love about Working Solutions.”
Their words resonate throughout our company, now in its 23rd year. They inspire us. Bind us together as a team.
Most important, they guide us, improving the business and elevating sales and service for our clients and their customers.
Interviewed at a recent meeting in Houston, Texas, agents told us they like their coworkers, caring culture and work-life flexibility.
Tax Software Customer Service Representative
Duties will include providing personalized tax preparation software support and guidance and troubleshooting through inbound phone calls and video chat. One to two years’ experience in a high-volume customer service role is required. Having prepared your own taxes is a plus.
Corporate Travel Agent
This remote role will provide customer support on itinerary selection and ticketing options for air, hotel, and car reservations, and make changes to existing reservations. One to two years’ experience in a high-volume customer service role, experience in a GDS system, or a strong interest in learning Sabre is needed.
Event Ticketing and Sales
Taking inbound customer service calls and talking with buyers and sellers to provide first-call resolution or determine the appropriate triage route are the main tasks of this role. You’ll need some working knowledge and interest in sports, music, or theater, and one to two years’ experience in a high-volume customer service role.
Senior Living Customer Care
Working remotely, this role will provide compassionate customer care support through inbound calls and outbound calls to assist seniors and their families in finding senior living care. One to two years’ experience in a high-volume customer service role is required. Experience in the senior care industry is preferred, or a strong desire to learn about senior care.
Sound good?
If so, become part of the Woohoo Crew, where agents wow our clients and their customers every day. Apply today
