Jetblue airline work at home call center job

Jet Blue airlines,has a different way of handling its reservations. Agents go to a monthly meeting at the Salt Lake City office, but otherwise they do all of their customer contact and flight reservations calls while working in the privacy of their own home. Reservations agents are required to work in a quiet and non-distracting environment, including no interruptions from small children or other family members. Create a separate area for your work space, as this needs to be an office environment

Tasks

The Reservations Crew is charged with providing exceptional customer

service through one-on-one Customer telephone contact to schedule air

travel on JetBlue Airways flights. The Reservations Team must meet

Customer needs through prompt response times to inquiries,

registrations, and other general Customer requests. The Reservations

Crew must be flexible and able to work at any time, must possess

effective problem solving skills, must consistently provide exceptional

customer service, and must be willing and able to contribute to the

development of a growing team environment. After initial training has

been successfully completed, Crewmembers will take reservations from

home.

Essential Functions:

* Handle calls regarding general information about airline travel on

JetBlue Airways in Spanish and English

* Respond to emails and other correspondence regarding Company products

* Resolve general customer service concerns through effective customer

service techniques

* Ad hoc projects as assigned

 Apply to work at Jetblue


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