Saturday, February 25, 2012

Jetblue airline work at home call center job

Jet Blue airlines,has a different way of handling its reservations. Agents go to a monthly meeting at the Salt Lake City office, but otherwise they do all of their customer contact and flight reservations calls while working in the privacy of their own home. Reservations agents are required to work in a quiet and non-distracting environment, including no interruptions from small children or other family members. Create a separate area for your work space, as this needs to be an office environment

The Reservations Crew is charged with providing exceptional customer
service through one-on-one Customer telephone contact to schedule air
travel on JetBlue Airways flights. The Reservations Team must meet
Customer needs through prompt response times to inquiries,
registrations, and other general Customer requests. The Reservations
Crew must be flexible and able to work at any time, must possess
effective problem solving skills, must consistently provide exceptional
customer service, and must be willing and able to contribute to the
development of a growing team environment. After initial training has
been successfully completed, Crewmembers will take reservations from
Essential Functions:
* Handle calls regarding general information about airline travel on
JetBlue Airways in Spanish and English
* Respond to emails and other correspondence regarding Company products
* Resolve general customer service concerns through effective customer
service techniques
* Ad hoc projects as assigned

 Apply to work at Jetblue

Check out other work at home phone jobs. 

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