Smith.ai Hiring for Chat & Phone Positions

Smith.ai Hiring for Remote work at home 

"We are looking to expand to 24/7 soon, so we are needing to fill open spots for our chat position . We are mainly looking for people to fill weekends (Saturday & Sunday) as well as graveyard shifts for all 7 days. Open availability is a big plus"

We operate Monday through Friday from 5:00 a.m. to 9:00 p.m. PST / 8:00 a.m. to 12:00 a.m. EST. We hire for both full-time (40hrs/week) and part-time positions. For part-time positions you must be available 4 hours a day, 5 days a week (the more the better). Shifts are broken into 2- to 5-hour blocks and are scheduled based on the business needs of Smith.ai and its clients, as well as your availability.

PRIMARY RESPONSIBILITIES
Answering calls and/or web chats for a variety of different businesses and professionals.
Taking messages, screening new clients, booking appointments, collecting payments, and transferring calls
Understanding caller needs and providing business information
Being part of a team and contributing to continued excellence
MUST HAVE
Great work ethic and professional demeanor
Prior receptionist or call answering experience
Ability to follow instructions and clearly summarize details
Ability to multitask and work well under pressure
Great communication skills and positive attitude

TECHNICAL REQUIREMENTS
Desktop or laptop computer with Google Chrome browser installed
Reliable broadband internet connection. Must have a less than 50 ms ping, greater than 10 Mbps download and greater than 3 Mbps upload (tested by https://www.speedtest.net and https://networktest.twilio.com)
Strong typing skills: at minimum 40 wpm with 100% accuracy (tested by https://livechatinc.com/typing-speed-test/)
Call answering only: a quiet environment for answering calls, plus headset with a microphone arm attached


Apply here 


Check out feedback from the remote positions 

The amazing communication, the sense of being a part of a team, the feeling that my voice matters, the openness and honesty from all directions, the feedback and recognition.
I've had a lot of jobs, and been in a lot of places where I was another number or another disposable piece. Here, I feel like a person who matters to the team. The lines of communication are always open, and the management is absolutely amazing. When mistakes happen, it's acknowledged and a plan of action is put in place. Feedback is welcomed and encouraged on every level, and it feels like it actually matters, rather than the lip service or some stock answer to brush off the issue.
I have never seen such active CEOs. Justin and Aaron are always a visible presence. And not in the scary way. They don't disappear and ignore concerns; they are out and about paying attention to their company and listening when their employees talk! Support is plentiful and anyone can raise their voice with questions, comments, and concerns, from the newest people to the oldest veterans.
And most importantly, they are on our side, and they actually mean it. If one of the clients says you did well, you get to hear about it. If one of the clients lays into you, they come to bat for you. Everyone helps everyone else.

Joining the team at Smith.ai has been one of the best decisions I have ever made. Not only is the community as Smith.ai incredibly welcoming, but the job is also fun. There is never a dull day at Smith.ai and I am always excited to start my shift and have the opportunity to learn more about the company. The owners are also very visible. They communicate with the entire staff via our chat channels and are always open to honest feedback. Within the first week of working with Smith.ai, I knew I had found a different kind of work from home company- I knew I had found one that actually valued and cared about its employees.

Non phone work at home option

I've had many people who have emailed me and private message me on my facebook group  asking me where the non-phone jobs are. I have read on numerous work at home forums people asking for non-phone jobs mainly because they have babies, young children or because phone work is simply not their cup of tea. Add to this mix, some even state they have no experience.
Even to someone who has no experience, you have options.
One, you can choose to take a course online in a particular subject or choose to brush up on your skills such as your typing speed, learn Word or Excel. You can find a tutorial online

Two, your other option we are going to discuss multiple telecommuting job  and side hustle  options for people who have no experience and who prefers non-phone work.

updated for 2022 

1. Writing - Almost everyone can write and compose a sentence. You don't have to be a professional writer to get paid. I'm not talking about companies who require their applicants to have a journalism degree or writing degree.  Upwork  usually have writing jobs.  You can also consider proofreading.

2. Blogging - I'm sure you often wonder how you can make money blogging. It's really quite simple. Blogging, in my opinion, is a great outlet to practice and to hone your writing skills.
Once you have started a blog, you can bring in revenue by monetizing your blog in several ways. You can add Google AdSense ads, Text Link ads, sell ad space, and promote affiliate programs or business opportunities. Another way is to get involved with "Get Paid To Blog".

What is "Get Paid To Blog"?
Get paid to blog are companies who have advertisers who would like bloggers to write about their products or services. Pay varies from company to company.

Or there are many blogging companies who will pay you to write blog articles for their blogs.

First Steps 

here are a few simple steps that you will need to complete to start your blog:

Choose your blogging platform blogger or wordpress.

Secure a domain name and get hosting in place with Bluehost 

Configure your blog watch the series of setting up 

3. Chat   A chat agent works remotely to help answer customer questions or address their concerns. Chat agent jobs may involve  resolving customer concerns   Apple, Best buy regularly  hire Work at home chat agents 

We got a list of companies that regularly hire chat or email support here 

4. General or Legal Transcription - While general or legal transcription doesn't require specialized training, it does require a good ear, speed and accuracy. There are some companies who will hire without prior experience, but you are required to meet their standards.


5. Virtual Assistant - You can market yourself as a Virtual Assistant. There are many basic tasks you can perform if you're not an experienced administrative assistant. There are people who look to outsource easy clerical tasks such as article submitting, promoting or partial maintenance of their websites like link checking, answer general inquiries, advertising etc. Oftentimes, people are looking for ghostwriters because either they aren't good writers or they don't have time to write. It's a good idea to brush up on all of your skills or become more knowledgeable in areas where you are lacking so you can be more marketable and versatile.

6. Selling online  

While this might not be a job and more of business  You can do this around children if you build yourself a schedule and work hard at it. 

Best Tips & Tricks for Selling on Facebook Marketplace 

How to start an Amazon FBA reseller business with $100

5 Places To Sell Your Stuff Online Besides Ebay

How to get start selling clothing and make money online