Showing posts with label call center jobs. Show all posts
Showing posts with label call center jobs. Show all posts

Sunday, December 08, 2019

Hilton Hotels is Hiring Hundreds of At Home Workers

Hilton Hotels  will be  hiring   new full-time work-from-home positions!  This is a great opportunity to get in with a solid company and be able to work at home!   Apply here




Hilton Reservations and Customer Care (HRCC) is on a path to revolutionize human hospitality in a digital world, the same way we defined hospitality from its early beginnings. We strive to deliver personalized solutions that inspire a passion for travel, and our goal is to make a lasting impression with every Hilton guest with whom we interact.

What will I be doing?

The Remote Sales and Customer Service Representative is a work from home role within HRCC's support team and is perfect for someone with strong communication skills that can easily switch from selling Hilton to solving problems. This means being able to perform various roles, based on training provided. This includes (but is not limited to)–advising, selling, responding to inquiries/requests, and resolving issues/complaints.


More specifically, you will:

Deliver excellent service and respond in a friendly, timely, and consultative manner using discovery principles to uncover the customer needs and matching to the appropriate Hilton offering or solution.
Develop an understanding of Hilton and partner offerings (e.g. timeshares, credit card, etc.), and utilize that knowledge to maximize revenue through consultative selling.
Demonstrate proficiency and meet specific daily sales and service goals and metrics.
Appropriately acknowledge service failures, handle escalated problems, and identify service recovery options to maintain customer loyalty.
Be receptive to feedback and quickly apply performance improvement recommendations.
Equipment - You will be required to provide (non-reimbursable):



Computer Monitor
Surge protector
High speed wired internet service of 10 mbps or higher (WiFi is not permitted)
Personal Phone Number/Smartphone
Availability/Locations - We are currently hiring candidates in 26 states across the country, including: Alabama, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin and Wyoming.


What are we looking for?

We believe the success in this role will demonstrate itself through the following attributes and skills:

Think and act independently, use good judgment, and build rapport with customers.
Take initiative, ownership, and are accountable.
Can influence customers with a positive and high-energy!
Accountable for downtime related to technology issues and report outages in a timely manner.
Provide a quiet work environment or home office, free from noise and distractions for your entire shift and be self-motivated.
Attendance and active participation in virtual training sessions is required, including timely and 100% completion of self-paced training modules.
To fulfill this role successfully, you should demonstrate the following minimum qualifications:

High School Diploma/GED
Three (3) years of steady job experience in a consultative customer service oriented and/or sales role
One (1) year of successfully meeting specific metrics/goals in a performance driven role, including high customer satisfaction scores, negotiating, overcoming objections, and/or upselling and cross-selling
Excellent verbal and written English communication skills and active listening skills
Can set up job related computer equipment, run various computer programs, troubleshoot, and fix issues independently
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:




For work-at-home positions, have previously held a work-at-home job
Experience with virtual training, which required completing self-paced modules
Prior experience in the hospitality industry
What is it like working for Hilton?

Hilton is the world’s leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!


Saturday, November 09, 2019

Williams-Sonoma Hiring at home workers

Williams-Sonoma is hiring about   Customer Service Agents to fill remote positions The kitchenware company hires a on regular basis for work at home call center positions. Currently hiring for 2022 


 States available - NV, AZ, AL, ID, FL, GA, UT, VA, NC, OH, OK, CA (Bakersfield area only), TX (Dallas area only)


Job descriptions for the available positions vary, but some responsibilities include taking calls to assist customers with placing orders, facilitating returns, locating products, and scheduling deliveries. To be considered for one of these work-at-home positions, candidates must have a computer with high-speed internet, a camera for “live virtual interaction,” and a headset for hands-free conversations with customers.

Who are our Customer Service Agents? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY.

 

Nordstrom Remote Work at Home Customer Care Specialist


Job Duties: Your day to day

  • Solve the problem efficiently: Quick with quality
  • Make it personal: Take ownership
  • Inspire customer loyalty: Give them a reason to come back
  • Listen Carefully: Be attentive
  • Emphasize our effort: Because we care

 

What Benefits do you offer?

  • 40% Discount on most merchandise!
  • Fun contests / rewards and recognition programs
  • Growth / Promotional Opportunities
  • Paid Training from the comfort of your home
  • Overtime, overtime, overtime
  • Pay = $14.00/hr

 Side Hustlers Income Reports

Essential Functions: The nuts and bolts

  • Address customer questions and concerns regarding product and delivery information
  • Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.
  • Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.
  • Check inventory, process returns, issue replacements and credits for damaged or defective merchandise
  • Perform other duties as assigned

 

Qualifications: What you need to apply

  • High School diploma or GED
  • 1 – 2 years previous customer service experience
  • Experience in a performance-based or metric-driven environment
  • Strong ability to communicate both verbally and written with capable data entry skills

 

Important Facts: MUST HAVE THESE FOR CONSIDERATION

  • Ability to complete mandatory paid training for 3 weeks - 100% attendance is required
  • Must live in one of the states listed from the heading 
  • Must have a computer/PC/MAC with compatible OS and webcam
  • Must have a computer USB headset with microphone
  • Computer must be hard wired to your router as WiFi is not allowed due to bandwidth constraints  


Monday, April 22, 2019

Working Solution Call Center great WAHM job opportunity

Working Solutions is a recognized leader in home-based contact and call center jobs. Become an Independent Agent and Work Anywhere with Working Solutions.  I know alot of wahms would love this opportunity. 


 They have been a recognized since 2015 as a top remote company from Flexjobs There’s nothing like hearing what our contact center agents think. Firsthand. In person. Out in the field. Such is the case, as captured in the new video, “

We Asked Agents What They Love about Working Solutions.” 




Their words resonate throughout our company, now in its 23rd year. They inspire us. Bind us together as a team.

Most important, they guide us, improving the business and elevating sales and service for our clients and their customers.

Interviewed at a recent meeting in Houston, Texas, agents told us they like their coworkers, caring culture and work-life flexibility.







Tax Software Customer Service Representative
Duties will include providing personalized tax preparation software support and guidance and troubleshooting through inbound phone calls and video chat. One to two years’ experience in a high-volume customer service role is required. Having prepared your own taxes is a plus.

Corporate Travel Agent
This remote role will provide customer support on itinerary selection and ticketing options for air, hotel, and car reservations, and make changes to existing reservations. One to two years’ experience in a high-volume customer service role, experience in a GDS system, or a strong interest in learning Sabre is needed.

Event Ticketing and Sales
Taking inbound customer service calls and talking with buyers and sellers to provide first-call resolution or determine the appropriate triage route are the main tasks of this role. You’ll need some working knowledge and interest in sports, music, or theater, and one to two years’ experience in a high-volume customer service role.

Senior Living Customer Care

Working remotely, this role will provide compassionate customer care support through inbound calls and outbound calls to assist seniors and their families in finding senior living care. One to two years’ experience in a high-volume customer service role is required. Experience in the senior care industry is preferred, or a strong desire to learn about senior care.

Sound good?

If so, become part of the Woohoo Crew, where agents wow our clients and their customers every day. Apply today 

Saturday, February 16, 2008

ITV work at home call center business

Finally someone has figured out this home based business model. ITV Ventures and Donald Barrett have made it very easy for the average person that wants to work for themselves succeed in the fastest time possible. This business model is so unique it is literally patent pending.
Taking live incoming calls from the comfort of your home, while traveling, or visiting your family. What more can you ask for? No longer are you required to figure out how to market online or offline! You flip a switch and are ready to go. This special feature is what they call the Home Agent Program or H.A.P. for short. If you choose, you can build and acquire a sales force under you, and it will be like your very own call center that you are creating. People are coming into this business in droves.
Mom's and Dad's that need to stay at home with their kids are loving the time freedom they have in order to still make a full time living and they are not glued to the computer 24/7 in order to place ads. When anyone starts a business they are always asking themselves, what next? I don't know what to do. They have no boss looking over their shoulder and one becomes lost. That is all solved for a person with this opportunity.

The company ITV Ventures has it figured out for the Independent Business Owner. Isn't it about time someone invented a marketing platform as simple as this. This is the only question you should ask yourself, Can you take a phone call? If you say no, then you should get out of the network marketing business altogether!

Tamara Montgomery has been self-employed for over 13 years now. Her experience is in marketing and managing small businesses. Her and her husband have owned and operated many small businesses, and Mexican Restaurants. Her main roles where the marketing and sales of each business. She now enjoys running her ITV Ventures business from Home and it gives her time freedom, less headache from the traditional businesses that are offered today. Go to: http://www.simplecashtoday.com

Tuesday, January 29, 2008

Alpine Access and 1800 flowers -work at home call centers

NBC News did an overview of call centers reviewing from India and coming home. They mentioned AAA, Jet Blue, Office Depot all now using home based call center representives. The two companies that they spotlighted Alpine Access and 1-800 flowers.


Work at home call center work is the most common type of at home job out there. There are several companies that specialize in hiring these workers.


Work at home call center phone jobs




Go Freelance find thousands of freelance jobs- great resource for bloggers and writers


Companies that regularly hire telecommuters Work at home call centers, online scoring, transcription companies, bookkeeping, accounting.

Saturday, October 13, 2007

ACD Direct Work at home call center job

ACD Direct is phone work. You will be taking inbound calls for telethons and charitable organization. The work is seasonal so this would be good second job to pick up or supplemental income. They pay by the talk time minute with bonuses for working extra minutes.

Standard telephone line which does not have privacy protection. (Two phone lines recommended. One for personal use and one for business use.)
High Speed Internet Service. (256K minimum)
Corded/cordless phone with a noise canceling headsets
PC compatible computer system (no MACs). Minimum PIII 800mhz and 256 MB RAM (512 MB recommended).
Windows 2000, Windows Vista or Windows XP operating system.
Anti-virus software.
Spyware software.
Microphone and speakers (or headset containing both).
Desk / Chair.

You can apply at http://www.acddirect.com/jobs/

Check out more Work at home phone jobs

Thursday, December 02, 2004

Work at home phone jobs

Here are some work at home jobs that involve customer service and phones .


VIPdesk work at home call center  (recently charged to Apsire lifestyles in April 2013-will keep you updated on this change)


VIPdesk is a growing company looking to attract high-energy savvy professionals who desire the opportunity to make an impact every day with what they do. VIPdesk prides itself in being an employer of choice by offering competitive salaries, promoting work/life balance through telecommuting opportunities, and providing a friendly, open team environment that generates trust and communication – not to mention fun!




LiveOps  home agents  


As a LiveOps independent agent, you can benefit from a highly flexible and rewarding opportunity. LiveOps operates a virtual call center with a community of over 20,000 sales and customer service professionals. As an independent contractor providing services to LiveOps' clients, you are your own boss!
Being your own boss means having the freedom and flexibility to set your own schedule and work on your own terms.  You choose where to work, when to work, and which clients you would like to service.  For some people, being your own boss means having a corporation or LLC.  LiveOps contracts with entities as well as individuals- so whether you're an established company or just getting started as an individual contractor, LiveOps is the right place for you! Hot opportunites include spanish agents, and licensed insurance agents 





West Work At Home Agent 



The nation's leading provider of outsourced communication solutions. We employ thousands of home-based agents located across the country as well as the industry's most robust and advanced infrastructure to deliver superior service to our clients' customers.
When you’re an at-home agent, the flexibility is there for your schedule and life priorities, but the expectation of professionalism, loyalty and drive to take care of employees remains. West at Home is different from other work-at-home opportunities in that it is run as a business, employees are treated as professionals and support is available—the only difference be



Arise Call Center



Join a network of over 25,000 home-based client support professionals through our network of Independent Businesses. Provide customer sales, service and support to Fortune 500 companies in the United States and Canada.

Become a part of the Arise Network and choose when, where and how often you work. Select as many or as few hours and create a schedule that is convenient for you. 


Whether you choose to become an Independent Business Owner, or, affiliate with an existing Independent Business within the Arise Network, Arise offers client opportunities that let you use your customer sales, service or technical support skills.




Working Solutions independent phone agents


Working solutions  was created in 1996, to provide more legitimate work-at-home opportunities for those caring for family members, looking for supplemental income, and wanting or needing to work from home. What started as a very small in-house operation has grown steadily and solidly ever since. The Working Solutions process is very similar to that of a bricks and mortar temporary agency, but our agent workforce is made up of highly qualified independent contractors who work solely from their homes.




Ver-A-Fast Corporation 



How would you like to work from the comfort of your own home; enjoy convenient hours; use your personal computer to help us meet our clients needs? Sound too good to be true? Think there’s a catch? Well there isn’t. As you can see from our home page, we work primarily with the newspaper industry. Our customer service representatives work from their homes making customer service calls for our newspaper clients.  In many instances, we are checking on the customer’s service and reporting back to the newspaper so they can take appropriate action.
If you are currently employed full time, you will need to be realistic about your availability for this opportunity. To juggle home and work responsibilities, you need self-discipline, a schedule, and cooperation from your family.  The nice thing about working for us is that child-care, wardrobe and transportation are virtually non-existent.





1-800-FLOWERS.COM 

1-800-Flowers.com customer service center, recent winner of the global call center of the year award is now hiring customer service oriented individuals to work from the comfort and convenience of their home office. These employees serve as the first contact customers have with the company.



ACD Direct 



ACD Direct clients are primarily not for profit organizations and calls are focused on processing donations or pledges for those clients.  However, calls may occur with a caller requesting more information, experiencing customer service issues, children or pranks. Agents are paid for the "talk minutes" accrued during each call regardless of the purpose of the call.

We provide the calls and you provide the smiles and customer service experience!    




Alpine Access Customer Call Center Business Outsourcing Services Solutions Agents



Alpine Access’ Virtual Contact Center Services are designed for organizations with large customer support operations. Through 100% virtual business processes, innovative technologies and extensive experience, we offer clients an @home customer contact solution proven to improve customer satisfaction, loyalty and profitability.
Our highly qualified agents are skilled at handling a wide variety of call types including acquisition/sales, customer service, account management, technical support, billing/collections and retention/saves. Our domestic agents provide services to in-country callers to ensure cultural affinity. We also have integrated bilingual services where calls are handled by fluent and often native speakers, creating a seamless, high quality experience for customers. Alpine Access offers these services through multiple communication channels.


Cloud 10 Work at home phone job


Cloud 10's At Home Professionals are just that, professionals. Working at home is becoming the employment of choice for stay-at-home parents, the semi-retired, the disabled, those living outside of commuting distance and other professionals who would never consider working in a bricks and mortar call center. The virtual scheduling and flexible hours available in Cloud 10's home sourced model are appealing to those who cannot work full time or during fixed business hours. The benefits of a better balance between the personal and professional demands of life generally equates to an At Home Professional with greater life satisfaction resulting in better service for our clients' customers. 




Sitel’s Work@Home division is looking for qualified candidates to join our team of associates. We hire talented people who share our passion for providing exceptional customer service. As a Work@Home associate, customer calls will be routed to your home office. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product trouble shooting. Our clients come from various industries such as financial services, telecommunications, retail, hospitality, and health care. Sitel's Work@Home team is vital to our company’s service offerings.  As a member of this team of dedicated professionals, you will build a career working for a global leader and enjoy the benefits of working from home.