Showing posts with label customer service insurance. Show all posts
Showing posts with label customer service insurance. Show all posts

Wednesday, December 15, 2021

Allstate Insurance Remote Customer Service Representative

 Allstate Direct is growing our virtual workforce and we are looking for customer-centric, charismatic, talented individuals who thrive in a collaborative and challenging environment. Customer Service is committed to delivering an effortless, efficient and personalized customer experience.




It is Allstate’s goal to support our customers how, when and where they want to be served.  As a result, it is critical that all our team members can commit to a flexible work schedule that includes weekends and holidays.  Schedules are subject to change due to business need.

 

Key Responsibilities

  • Support our Customers by delivering an effortless and personalized experience
  • Active listening, showing interest, compassion and displaying empathy for the customer.
  • Demonstrate accuracy in processing changes to customer policies based on the information provided.
  • Ensure first call resolution and customer satisfaction on all transactions.
  • Work in a dynamic “virtual” environment

Qualifications:

  • High School diploma or equivalent
  • 1 year customer service experience preferred
  • Be proficient in multi-tasking on the computer, phone and chat rooms to support customer requests.
  • Excellent listening /communication skills (both oral and written)
  • Flexibility with changes to business requirements (ie: shift and weekend work schedules)
  • Established experience in work from home environment experience a plus

 

 

Working Environment

We are committed to leveraging technology to enable home based work in combination with our traditional call centers.  Qualified candidates will need a dedicated work space and must meet internet access standards for consideration.  As a commitment to our customer and employee experience hardware is provided (computer and peripherals).

 

Standard Technical Requirements

  • Home Internet service must be stable.
  • 50 Mbps Download and 5 Mbps upload internet service packages
  • Access to hardwire (plug-in) ethernet/network cable to your modem/router during your shift.  
    • Wifi connection is not allowed
    • Cannot use satellite, hotspots, MIFI devices, wireless AC wall plug-in extenders, repeaters, boosters and/or pods
  • Space for Desktop equipment and 2 monitors – Allstate will provide all equipment

 

Information Security Requirements

  • Minimum Requirements – (summary, not all inclusive)
  • Established or Dedicated Work area at home, ensuring:
    • No one can see your screens, keyboards or Allstate documents
    • Area is located where no one can overhear your conversations
    • Free from potential hazards affecting equipment (e.g. pets, plants, water, etc.)
    • Workspace is not vulnerable to theft
    • Free from distractions

Current opportunity  go here and enter "remote search"  apply 


Notes:
Work hours are Monday-Friday from 11:00 AM EST – 8:00 PM EST for full time shift.

1st shift and 2nd shift hours will be available and determined by attendance and performance after 90 day evaluation.
Required 3-week training will be from 9:15 AM EST – 6:00 PM EST Monday – Friday with no time off during this time period.

The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job. 

Compensation Data
• Compensation for this position will be $17.75 per hour.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.



Sunday, February 07, 2021

17 Healthcare Companies offering Remote Work Jobs

 Healthcare continues to be one of the top industries for remote workers, according to job search site FlexJobs.

Below are 17 healthcare companies offering remote work that FlexJobs named to its "Top 100 Companies with Remote Jobs in 2021" list.

Note: FlexJobs included in its list the 100 companies that posted the most remote jobs on its site in 2020, based on an analysis of 57,000 companies. The healthcare companies below are listed by their overall ranking.




11. UnitedHealth Group  At UnitedHealthcare, we serve millions of people from their earliest years through their working lives and into retirement. What unites us is our mission to help people live healthier lives and make the health system work better for everyone.

22. VocoVision  VocoVision is an innovative children’s therapy telepractice program. As an employer, the company looks for applicants who are comfortable with technology and demonstrate excellent communication skills. Most positions require advanced education and professional certifications, and associates are given access to a discussion board to share their concerns and to brainstorm ideas. Additionally, a virtual toolbox is available, which provides team members with lessons, activities, and games to help in their practice. In addition to freelance jobs, VocoVision regularly offers 100% remote jobs with full-time, part-time, and flexible schedules, and it has posted opportunities in fields such as human services, medical & health, and youth & children in the past.

28. CVS Health  CVS Health is headquartered in Woonsocket, Rhode Island, and employs a team of nearly 25,000 pharmacists nationwide. In the past, the company has hired for remote, part-time, flexible schedule, and occasional jobs in myriad disciplines in and beyond medical & health, such as account management, sales, insurance, and customer service jobs. As an employer, CVS Health offers eligible associates a comprehensive benefits package that includes medical coverage, paid time off, educational assistance programs, and more.

30. Aetna   Aetna has offered part-time, occasional, flexible schedule, and remote jobs in consulting, insurance, and medical & health fields, such as nursing and case management.

33. PRA Health Sciences PRA Health Sciences has posted a wide range of remote, part-time, and temporary jobs in science, medical & health, research, operations, and computer & IT fields. For flexible positions at PRA Health Sciences, leadership has preferred applicants who are highly motivated and passionate about shaping the future of clinical development to join its team. The company supports a culture that fosters security, continuity, support, and work-

35. Anthem Headquartered in Indianapolis, Indiana, Anthem, Inc. employs over 35,000 professionals across the United States, with associates working remotely and in major markets like Denver, Colorado; Las Vegas, Nevada; San Francisco, California; Portland, Maine; Dallas, Texas; and Minneapolis, Minnesota, among other cities. In the past, Anthem, Inc. has offered part-time and remote jobs, some of which are 100% remote and allow staffers to work from any U.S. location. The company demands accountability from its team members and encourages them to be innovative, trustworthy, and socially responsible. In addition to medical & health jobs, such as nursing and case management, Anthem also hires for insurance and research jobs, such as analyst positions. 

40. IQVIA  IQVIA is a publicly-traded healthcare intelligence company founded in 2016 upon the merger of two market leaders: Quintiles and IMS Health. With locations around the world in North America, Latin America, Asia-Pacific, Europe, the Middle East, and Africa, IQVIA employs more than 50,000 professionals who are committed to helping clients improve their scientific, commercial, and clinical results. As an employer, the company seeks driven and insightful candidates who want to help advance patient healthcare to join its team. In the past, IQVIA has posted alternative schedule, part-time, remote, and freelance job opportunities in a range of professional fields, such as medical & health, science, computer & IT, software development, and research.

44. Humana Humana employs a team of approximately 49,000 associates, and as an employer, offers a competitive salary and benefits program to eligible team members, including generous paid time off, tuition assistance, and career mentoring. Flexible Humana jobs offered in the past have included full-time, remote jobs and part-time jobs in a number of career fields, such as human services, medical & health, sales, insurance, and consulting.

48. Philips Philips employs over 100,000 professionals across 100 countries around the world and offers a range of employment opportunities in sales, marketing, medical & health, account management, and computer & IT, among other areas. In the past, Philips has posted full-time and part-time, partial to 100% remote jobs. As an employer, Philips has been named one of the 50 Happiest Companies in America by CareerBliss, a Fit-Friendly Company by the American Heart Association, and one of Equal Opportunity magazine's Top 50 Employers for its commitment to equity.

65. Syneos Health  the company leads a network comprised of 21,000 team members from 110 countries. Across its distributed workforce, associates are encouraged to seek new perspectives, "whether across offices or across oceans." Syneos Health offers clinical, commercial, and corporate career opportunities described as challenging, exhilarating, and inspiring. The company also strives to furnish an inclusive culture in which everyone can thrive. Flexible jobs offered in the past include remote, freelance, temporary, and alternative schedule jobs in research, writing, and medical & health fields, to name a few.

72. Parexel Parexel is an international biopharmaceutical services organization offering a comprehensive range of solutions to the biotechnology, pharmaceutical, and medical device industries. As an employer, Parexel seeks driven candidates who are excited to help bring potentially life-changing medications to individuals who need them. Potential hires will be given the opportunity to collaborate with people around the world while developing their skills and pursuing advancement opportunities.

76. Merck   The company regularly hires for flexible jobs in the form of part-time, freelance, and remote positions in the areas of research, marketing, computer & IT, science, and sales.

77. Change Healthcare  As an employer, Change Healthcare looks for bright team players eager to transform the future of healthcare and has offered part-time, temporary, and remote jobs to candidates throughout the United States and Canada in the past. Prior vacancies include call center, customer service, software development, medical & health, and project management jobs, among others, and associates are agile, motivated, and passionate professionals who champion innovation and inclusivity, wielding the company's influence to propel positive changes in the healthcare industry.

86. Stryker Stryker has developed a reputation over the years as a leading provider of medical devices for the medical technology industry. The company seeks employment candidates who are engaged, passionate, and talented, and who seek the growth, innovation, and opportunity that Stryker offers. In addition to competitive compensation, Stryker offers a comprehensive benefits package for eligible employees. In the past, the company has posted full-time and part-time, temporary and remote jobs in various locations. Prior postings include account management, sales, project management, and computer & IT jobs, primarily in medical & health.

94. Soliant Health One of the largest healthcare staffing companies in the United States, Soliant Health places professionals in a broad range of specialized disciplines, including surgical technologists; registered nurses; occupational, physical, speech, and respiratory therapists; cytologists, histologists, and medical lab technicians; family practice physicians, internists, and psychiatrists; pharmacy technicians and pharmacists; and CT, MRI, radiology, ultrasound, and sleep technicians.

96. Pfizer  As an employer, Pfizer seeks candidates who want to make the world a healthier place and offers career paths in many different fields, including computer & IT, web design, medical & health, sales, and software development. In the past, the company has posted flexible employment opportunities in the form of full-time, remote jobs, some of which feature opportunities to work from home in cities spanning the U.S., as well as from other countries.

97. McKesson Corp. , McKesson Corporation has regularly posted remote jobs, including part-time, full-time, and freelance jobs in medical & health, computer & IT, sales, consulting, software development, and other fields. McKesson has more than 10 U.S. locations, in addition to international offices in Canada, Ireland, Israel, New Zealand, and the United Kingdom. The company employs over 75,000 professionals worldwide and offers a benefits package rooted in health and wellness featuring numerous wellness programs and gym discounts, tuition reduction, and professional development programs.

Monday, May 13, 2019

Progressive hiring Work at Home Call Center Reps

Progressive, one of the largest providers of auto  insurance in the United States, is now hiring work from home Customer Service Representatives.

Job opportunities 

  • Claims Representatives care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products 
  • Inbound Sales Reps offer new customers the best products for their needs – no cold calling!

Must-have qualifications                                                                      

  • Two years of post-secondary education or higher 
  • Instead of the above, two years of relevant work experience  

Training Starts:  Ongoing basis

Permanent schedule:  Most schedules will include a weekend day and evening hours after completion of training 

Work from home office requirements 

  • Designated workspace free from noise and other distractions  
  • Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up 
  • Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection) 
  • All Progressive hardware you receive needs to be connected to a surge protector    
  • High-speed internet access is at your expense unless otherwise required by law 

Compensation 

  • $16.50hr-$19.25hr
  • Gainshare bonus up to 16% of your eligible earnings based on company performance 
  • An additional 10% when you work evening or weekend hours 

Benefits 

401(k) with dollar-for-dollar company match up to 6% 
Medical, dental & vision, including free preventative care 
Wellness & mental health programs 
Health care flexible spending accounts, health savings accounts, & life insurance 
Paid time off 
Paid & unpaid sick leave where applicable, as well as short & long-term disability 
Parental & family leave; military leave & pay 
Diverse, inclusive & welcoming culture with Employee Resource Groups 
Career development & tuition assistance 
You will need to put in keyword remote and claims, sales, customer service  






Wednesday, July 26, 2017

9 companies offering great work-from-home jobs

A local Ohio tv station did a profile on a work at home mom and is helping viewers best legit home work.  

Ann Poirier is a mom of a 1-year-old who didn't want to be away from her daughter 10 hours a day anymore.


So she decided to work from home.

"When I had my daughter a year-and-a-half ago, I decided that I wanted to stay home with her, but I still wanted to stay involved in the field and make some money," she said.

Poirier now often works in the kitchen of her Loveland Ohio  home while her little girl plays just a few feet away.

How did she do it? She went to a recruitment site called FlexJobs  , a marketplace for thousands of work-from-home positions.

She found something that matched her skills as a business writer, and now works part-time writing news releases and training manuals for major companies.

"It's flexible, you can pick and choose articles based on how much time you have and how much ability you have," she said.


9 best home-based jobs

Forbes Magazine and FlexJobs recently listed companies offering the most home based jobs 

The top 9:

Updated for 2023 

Appen
Part-time Flexible Jobs
We are looking for people from all over the world to participate in some of our many exciting work-from-home opportunities. These opportunities range from simple surveys that can be completed in less than one hour to on-going projects that last for months or longer. Leverage your social media interest, mobile device savviness, your college degree in linguistics, online research skills, or passion for images, video, or audio. With so many diverse projects, chances are we’ve got something for you.

LiveOp
We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, we’ve got opportunities. Need to plan around other commitments? No problem. Live far from an city? Come on board! We’ve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years.

As an agent with Liveops, you are a self-employed independent contractor, not an employee. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Main hustle or side gig —it’s all up to you.

Amazon

While most of Amazon’s hourly job opportunities require being at a local Amazon facility, there are some jobs roles in customer service and corporate that offer partial remote or work from home potential.

Teletech

Pull back the curtain of some of the world’s most iconic brands and you’ll find the people and technology
of TTEC. We're the friendly faces and advanced technology solutions at the heart of customer experience.

LanguageLine

We are fanatical about people understanding people. We strive to improve the world and empower relationships one word at a time. Our clients, colleagues, and the communities we serve together are our inspiration and the key to success. Excellence is our non-compromising obligation. We learn from each other and are enriched by the diversity of people, thought, and culture. We are united in our differences. We are passionate about seeing people smile when they are understood and are committed to innovation to create more smiles. We make a difference in people’s lives every day. We help to ensure justice, save lives, welcome newborns, and build futures. This is the experience we live for.

Working Solutions

Work from home as an independent contractor

At Working Solutions, we understand the importance of having a healthy work/ life
balance. We provide ongoing education, community support, and valuable resources
to encourage agent success and deliver exceptional customer experiences.


Sutherland Global


You can find at home about each company at Flexjobs

Forbes also says health insurers are now among the biggest remote employers. Among them:

United Health Care

Aetna

Humana

You can see  

17 Healthcare Companies offering Remote Work Jobs


Are you a teacher we have rounded up some of the best opportunities!  Remote teaching opportunities include  including tutoring, teaching as second language as well reviewing academic tests